HOW TO MAKE PEOPLE LISTEN TO YOU? BY JULIAN TREASURE
The human voice: It's the instrument we all play. It's the most powerful sound in the world, probably. It's the only one that can start a war or say "I _____ (1) you." And yet many people have the experience that when they speak, people don't listen to them. And why is that? How can we speak powerfully to make ________ (2) in the world?
What I'd like to suggest, there are a number of habits that we need to move away from. I've assembled for your pleasure here ________ (3) deadly sins of speaking. I'm not pretending this is an exhaustive list, but these seven, I think, are pretty large ________(4) that we can all fall into.
First, ________(5). Speaking ill of somebody who's not present. Not a nice habit, and we know perfectly well the ________(6) gossiping, five minutes later, will be gossiping about us.
Second, ________(7). We know people who are like this in conversation, and it's very hard to listen to somebody if you know that you're being ________(8) and found wanting at the same time.
Third, ________(9). You can fall into this. My mother, in the last years of her life, became very negative, and it's hard to listen. I remember one day, I said to her, "It's ________(10) 1 today," and she said, "I know, isn't it dreadful?" It's hard to listen when somebody's that negative.
And another form of negativity, ________(11). Well, this is the national art of the U.K. It's our national sport. We complain about the ________(12), sport, about politics, about everything, but actually, complaining is viral misery. It's not spreading sunshine and lightness in the ________(13).
________(14). We've all met this guy. Maybe we've all been this guy. Some people have a blamethrower. They just pass it on to everybody else and don't take responsibility for their actions, and again, hard to listen to somebody who is being like that.
Penultimate, the sixth of the ________(15), embroidery, exaggeration. It demeans our language, actually, sometimes. For example, if I see something that really is ________(16), what do I call it? And then, of course, this exaggeration becomes ________(17), and we don't want to listen to people we know are ________(18) to us.
And finally, ________(19). The confusion of ________(20) with opinions. When those two things get conflated, you're listening into the wind. You know, somebody is bombarding you with their opinions as if they were true. It's difficult to ________(21) to that.
So here they are, ________(22) deadly sins of speaking. These are things I think we need to ________(23). But is there a positive way to think about this? Yes, there is.
Ex. 1 Fill in the gaps with following words: voice, habits, negative, UK, national, responsibility, listen, opinion.
Ex. 2 Correct the mistakes
Ex. 3 Answer the questions
Ex. 4 Write your own opinion “How to make people listen to you?”